As well as understanding of the needs of the customer Chris is well aware of the burdens on business and this was invaluable in ensuring that we achieved the right balance and made the new access tool usable for pub licensees.
Daisy Blench, British Beer & Pub Association
Chris and Robyn are passionate advocates of access for all. They are also practical and pragmatic and understand the art of the possible. Their pro bono contributions in helping us develop our membership scheme have been invaluable.
Jenifer Litman, past CEO at Tourism for All, UK
Robyn and Chris are passionate, knowledgeable and eloquent on the subject and delivered a workshop that provided excellent practical information and advice. The session was engaging and highly enjoyable, garnering positive feedback from all the delegates.
Lael Scheckter, Visit London
Robyn’s report and recommendations on developing the Green Tourism Business Scheme to include accessibility criteria were both clear and expert. They balanced the political implications of such a development with the practical needs of the scheme and of our business members.
Andrea Nicholas, Green Tourism Business Scheme
Chris brought a great depth of knowledge and enthusiasm to the project (developing access statements across the RSPB portfolio) and was quick to understand the brief. Working with Chris was a joy and I appreciate the extra effort he put into ensuring the finished tool would deliver an excellent access statement for nature reserve users.
Liz Outhwaite, RSPB Visitor Services Advisor
See 'About us’ to find about more about the skills and experience of our team and associates.