Access policy


Photo courtesy of VisitBritain

Access New Business works with a number of public sector and government bodies, tourist boards and consumer groups, helping and advising on accessibility policy.

Our clients include VisitEngland, VisitBritain, VisitScotland, the Department for Transport (through membership of the Disabled Person's Transport Advisory Committee), People 1st, the Green Tourism Business Scheme, Tourism for All, ABTA - The Travel Association, the European Civil Aviation Conference Group and the European Network for Accessible Tourism.

Our projects range in scope and size, from major policy reviews to acting as an advisor to the Catey and VisitEngland accessibility awards. We can also undertake primary market research among target groups, including disabled travellers.

Example of client projects

European Commission project ‘EU Preparatory Action on Tourism and Accessibility for All’.  Research partner in two major pan-European mapping exercises looking at Skills and Training Needs to Improve Accessibility in Tourism Services and the Supply of Accessible Tourism Services in Europe. (The results were presented at ‘Mind the - Accessibility – Gap’ conference on 6 June 2014, in Brussels.)

European Network for Accessible Tourism/PARSA, Tbilisi on developing accessible tourism in Georgia.

Department for Culture, Media and Sport (through membership of the UK Accessible Stakeholders Forum) on helping to deliver the UK's accessibility strategy in the run up to the London 2012 Olympic and Paralympic Games.

European Civil Aviation Conference Sub Group on People with Reduced Mobility on developing a new Europe-wide template for improving the experience of disabled people when travelling by air.

Green Tourism Business Scheme on developing its audit process to include accessibility criteria.